Website Terms and Conditions

TERMS OF WEBSITE USE

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. Use of our site includes accessing, browsing, or registering to use our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Information about us

https://www.allvehiclecontracts.co.uk/ is a site operated by All Vehicle Contracts Limited ("we" or “us”). We are registered in England and Wales under company number 3306020 and have our registered office at Westgrove House, Ettingshall, Wolverhampton, WV2 2LH; our VAT number is 688103028.

We are regulated by the Financial Conduct Authority (FCA)andwe are a limited company. All Vehicle Contracts Limitedis a credit broker, not a lender.

All Vehicle Contracts Ltd takes all responsible steps to ensure that all the product information and quotations featured on or generated from this website are as accurate and up-to-date as possible; they are offered free of charge for non-commercial use only. Our site contains a large amount of vehicle data and despite our best endeavours, some information may not be as up-to-date as we would like.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site.

Our privacy policy sets out the terms on which we process any personal data we collect from you or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Our cookie policy sets out information about cookies on our site.

Changes to our site

We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out-of-date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Access to our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis.

We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisionswithin these terms of use.

If you know or suspect that anyone other than you knows your username and password, you must promptly notify us at [email protected].

Intellectual property rights

We are the owner or the licensee of all intellectual property rights on our site, and the material published on it.Those works are protected by copyright laws and treaties around the world; all such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely.

You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• Use of, or inability to use, our site; or
• Use of or reliance on any content displayed on our site

If you are a business user

Please note that in particular, we will not be liable for:

• Loss of profits, sales, business, or revenue
• Business interruption
• Loss of anticipated saving
• Loss of data
• Loss of business opportunity, goodwill or reputation
• Any indirect or consequential loss or damage

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes and, if you do so, we have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity or any indirect or consequential loss.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of any arrangement for the leasing of a vehicle from us or a third party introduced by us

Prohibited use of our website

• You may use our site only for lawful purposes
• You may not use our site in any way that breaches any applicable local, national or international law or regulation
• You may not use our site in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose

You also agree not to reproduce, duplicate, copy or re-sell any part of our site and not to access without authority, interfere with, damage or disrupt:

• Any part of our site
• Any equipment or network on which our site is stored
• Any software used in the provision of our site
• Any equipment, network or software owned or used by any third party

Virus security

Despite our best endeavours to prevent viruses we do not guarantee that our site will be secure or free from malware software which is specifically designed to disrupt or damage a computer system.

• You are responsible for configuring your information technology, computer programmes and platform in order to access our site
• You should use your own virus protection software
• You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful
• You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site
• You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice; if you wish to make any use of content on our site other than that set out above, please contact [email protected].

Applicable law consumer

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Applicable law business

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

We are committed to protecting and respecting your privacy.

This policy (together with our terms of use and cookie policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using the site you are accepting and consenting to the practices described in this policy.

Information you give us

We may collect and process the following data about you. You may give us information about you by filling in or submitting forms on our site or by corresponding with us by phone, e-mail or otherwise.

This includes information you provide when you register to use our site, search for a vehicle, compare quotations, submit a query on our site, email us, speak with one of our representatives on the telephone or in branch and when you report a problem with our site.

The information you give us may include your name, address, e-mail address and telephone number, financial and credit card information, employment status, driving licence status and driving history.

Information we may collect from you

With regard to each of your visits to our site, we may automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the internet
• Your login information
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Formation about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time)
• Vehicles you viewed or searched for
• Page response times
• Download errors
• Length of visits to certain pages
• Page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
• Any telephone number used to call us.

Uses made of information you give to us

We will use this information:

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about
• To provide you with information about other goods or services we offer which we feel may be of interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you
• To notify you about changes to our service
• To ensure that content from our site is presented in the most effective manner for you and for your computer
• To identify the most suitable vehicles and contracts for your review
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer as part of our efforts to keep our site safe and secure
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them

Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment, delivery and marketing services, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

If you do not want us to use your data in this way please tick the relevant opt out box situated on the electronic forms which we use to collect your data (registration form, call back requests, feedback forms, further information request forms).

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

• Automotive manufacturers
• Suppliers
• Finance companies
• Business partners and sub-contractors for the performance of any contract we enter into with them or you
• Analytics and search engine providers that assist us in the improvement and optimisation of our site
• Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
• If All Vehicle Contracts Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or any other contract we have in place with you or any other agreements; or to protect the rights, property, or safety of All Vehicle Contracts Limited, our customers, or others
• This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

We will take all steps reasonably necessary to ensure that adequate security measures are applied to your data and that your data is treated in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights not to process your personal data

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you, before collecting your data, if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected].

Access to information

The Act gives you the right to access information we hold about you.

Your right of access can be exercised in accordance with the Act. Any access request you make to us may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Third party links to our website

Our site may, from time to time, contain links to and from the websites of third parties, such as our business partners, advertisers and affiliates. These links are provided for your information only.

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookie Information and policy

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

For more information on the cookies we use, please refer to our cookie policy.